Bronx Kids Pediatric Dentistry

Shikha Sharmin a month ago

I scheduled an appointment for my daughter twice, and unfortunately, there were misunderstandings on both occasions. The first appointment was at 10:00 AM, but I mistakenly thought it was at 11:00 AM. I sincerely apologized for missing it and asked if the doctor could still see my daughter, but I was told it was too late. I then rescheduled the appointment for 8/31. On that day, the office called me, but unfortunately, I missed the call then I realized afterward and contacted the office again this morning to apologize and explain the situation. I was very surprised and disappointed when I was told that the doctor would no longer see my daughter because I had missed two appointments. I understand that offices have policies regarding missed appointments, and I respect the importance of patients keeping their scheduled appointments. However, I feel there should also be some consideration for genuine misunderstandings, emergencies, or situations where a patient may be unavailable to answer the phone. I was also told that according to their policy, if a patient misses two appointments, the doctor is unable to see the patient. I understand having a policy, but I believe there should b

Julia N 2 months ago

As a dentist myself, I know firsthand how incredibly difficult pediatric behavior management can be. Taking my own daughter in for treatment could have been stressful, but Dr. Nyer was absolutely phenomenal. His ability to keep her calm, maintain complete control of the room, and deliver high-quality clinical care all at once was masterclass. He has a brilliant, gentle touch and an intuitive way of talking kids through treatment. If you are looking for a pediatric dentist who combines top-tier clinical skills with genuinely amazing patient management, look no further. I trust him completely, both as a mom and as a fellow dental professional!

Dominique Willingham 2 months ago

Had an appointment for my child 2 days ago. This place was interesting. Getting in was a cute journey but we got upstairs (my 3 year old daughter and I) ready to go to a new dentist. Arrived early but did have to wait a bit longer than I thought especially when I saw people arrive after me, getting called in (maybe their dentist was ready already, I'm not sure) but we got called in about 45 minutes after our arrival. The office is cute and the people are pleasant. My daughter is very sweet so when the assistant came out and called for us, she went for a hug and the lady accepted it. We both went in and the assistant asked me questions that I was very honest about and gave me advice. They weren't able to do x-rays. They tried. The dentist was a quirky, fast talker but I just needed the information and dental care so he did his job. The cleaning was quick as well as the interaction. He gave my daughter a sticker and a new toothbrush. Overall, decent experience. Not sure yet if I would recommend to family and friends yet but happy to say, it revitalized how important dental health should be in my home so thats always a positive. Thank you to everyone who served us that day. As Patrick

Betzaida Santiago 3 months ago

I can’t thank Dr. Nyer, Dr. Z, and the entire team enough! I’m currently deployed overseas, and when I reached out hoping to get my daughter in at the last minute, they accommodated us without hesitation. That level of kindness and understanding meant so much to me. My daughter, Bella, has been a patient here since she was one year old, and she genuinely gets excited every time she has an appointment. As a parent, there’s nothing more reassuring than knowing your child loves going to the dentist. The care, professionalism, and communication are outstanding. The doctors always take the time to explain everything, and the entire staff is warm, patient, and welcoming. The front desk team is friendly and respectful, and the dental assistants are amazing—they treat Bella with so much kindness and make every visit a positive experience. If you’re looking for a caring, compassionate, and kid-friendly dental office, I wholeheartedly recommend bringing your children here. They truly go above and beyond for their patients and families.

Christina Carr 5 months ago

My son’s first visit to the dentist was awesome. From the front desk staff, to the dental assistant, to the Dentist herself. 5 stars across the board. The office is immaculate! Clean, bright, and beautiful. Dr Chao offered great insight and made sure my son was comfortable letting him know what was happening every step of the process♥️ we’ve found our Dentist! Thank you to the whole team!!